author = {Schneider, Kurt and von Hunnius, Jan-Peter},
  title = {{E}ffective experience repositories for software engineering},
  booktitle = {ICSE '03: Proceedings of the 25th International Conference on Software
  year = {2003},
  pages = {534-539},
  address = {Washington, DC, USA},
  publisher = {IEEE Computer Society},
  abstract = {Software development and acquisition require knowledge and experience
	in many areas of software engineering. Experience helps people to
	make decisions under uncertainty, and to find better compromises.
	Experience-based process improvement considers experience as a prerequisite
	for competent behavior in software development. There is usually
	a repository to store experiences and to make it available for reuse.
	At DaimlerChrysler, we have been building those repositories for
	more than five years. We learned to concentrate on certain properties
	that seem to be key success factors for experience repositories.
	During our experience-based work in business units, five key quality
	aspects have been identified that determine the chances for success
	of an experience repository. The quality criteria can be used to
	analyze a given repository; or they can be applied to guide the construction
	of more effective experience repositories.},
  doi = {10.1109/ICSE.2003.1201233},
  isbn = {0-7695-1877-X},
  location = {Portland, Oregon}