title = {{E}xperience and {K}nowledge {M}anagement in {S}oftware {E}ngineering},
  publisher = {Springer-Verlag},
  year = {2009},
  author = {Kurt Schneider},
  abstract = {Nowadays, there is software everywhere in our life. It controls cars,
	airplanes, factories, medical implants. Without software, banking,
	logistics and transportation, media, and even scientific research
	would not function in the accustomed way. Building and maintaining
	software is a knowledge-intensive endeavour and requires that specific
	experiences are handled successfully. However, neither knowledge
	nor experience can be collected, stored, and shipped like physical
	goods, instead these delicate resources require dedicated techniques.
	Knowledge and experience are often called company assets, yet this
	is only part of the truth: it is only software engineers and other
	creative employees who will effectively exploit an organisation's
	knowledge and experience. Kurt Schneider's textbook is written for
	those who want to make better use of their own knowledge and experience
	- either personally or within their group or company. Everyone related
	to software development will benefit from his detailed explanations
	and case studies: project managers, software engineers, quality assurance
	responsibles, and knowledge managers. His presentation is based on
	years of both practical experience, with companies such as Boeing,
	Daimler, and Nokia, and research in renowned environments, such as
	the Fraunhofer Institute. Each chapter is self-contained, it clearly
	states its learning objectives, gives in-depth presentations, shows
	the techniques' practical relevance in application scenarios, lists
	detailed references for further reading, and is finally completed
	by exercises that review the material presented and also challenge
	further, critical examinations. The overall result is a textbook
	that is equally suitable as a personal resource for self-directed
	learning and as the basis for a one-semester course on software engineering
	and knowledge management.}