Kurt Schneider, Thilo Schwinn:
»Maturing experience base concepts at DaimlerChrysler«

Basili coined the term lsquoExperience Factoryrsquo for a separate unit in a software company; it helps to exchange experiences between projects. The persistent storage device of such an Experience Factory was called the Experience Base. At DaimlerChrysler, we started in 1997 to establish local lsquoSoftware Experience Centersrsquo, a similar role to an Experience Factory. From the beginning, one of our focal aspects was the design and implementation of an adequate Experience Base. We expected an easy win. However, developing an effective Experience Base turned out to be one of the more difficult tasks. We had to go through several steps of substantial redesign before we achieved a concept of Experience Bases that does now suit our needs. In this paper we describe the most important insights, show examples of their impact on our Experience Base concepts, and discuss modifications made. As a conclusion, we present an evaluation sheet for Experience Base maturity profiles. Copyright © 2001 John Wiley & Sons, Ltd.